Make sure your file format is supported by Auris AI.
Support formats (video) – .mp4 .mov .wmv
Supported formats (audio) – .mp3 .wav ,m4a, .flac
Users on different tiers are also entitled to different cloud storage limits:
- Free tier: 1GB
- 2Hr, 5Hr, 15Hr tiers: 5GB
- 49 Hrs or more: 15GB
If your file is stuck during upload, follow these steps:
- Refresh the page.
- Upload your video again.
- Please do not leave or reload the page while uploading is in progress.