{"id":15425,"date":"2023-09-12T11:17:46","date_gmt":"2023-09-12T03:17:46","guid":{"rendered":"https:\/\/aurisai.io\/?page_id=15425"},"modified":"2023-09-12T11:27:31","modified_gmt":"2023-09-12T03:27:31","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/aurisai.io\/hi\/refund-policy\/","title":{"rendered":"\u092d\u0941\u0917\u0924\u093e\u0928 \u0935\u093e\u092a\u0938\u0940 \u0915\u0940 \u0928\u0940\u0924\u093f"},"content":{"rendered":"
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\u092d\u0941\u0917\u0924\u093e\u0928 \u0935\u093e\u092a\u0938\u0940 \u0915\u0940 \u0928\u0940\u0924\u093f<\/h2>\t\t\t\t
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Effective Date: 11 September 2023<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n \n \n <\/span>\n\n \n Introduction<\/span>\n\n \n
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We at AI Communis Pte. Ltd are committed to providing you with the best possible experience when using our online service, Auris AI. We understand that there may be circumstances under which you may request a refund. This policy outlines the terms and conditions governing refunds for our online service.<\/span><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n <\/span>\n\n \n Eligibility for Refunds<\/span>\n\n \n
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We offer refunds under the following circumstances:<\/span><\/p>

2.1 Service Unavailability:<\/strong> If we are unable to provide access to our online service for an extended period due to technical issues or other unforeseen circumstances, you may be eligible for a refund.<\/span><\/p>

2.2 Missing Transcription:<\/strong> If the automatically generated transcript has more than 30% missing transcription, you may request a refund within [7] days from the date of purchase. To be eligible for a refund under this circumstance, you must grant us permission to investigate the file.\u00a0<\/span><\/p>

2.3 Dissatisfaction:<\/strong> If you are not satisfied with our online service, you may request a refund within [7] days from the date of purchase. To be eligible for a refund under this circumstance, you must provide a clear and valid reason for your dissatisfaction.<\/span><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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To request a refund, please follow these steps:<\/span><\/p>

3.1 Service Unavailability:<\/strong><\/p>